Delays

View previous topic View next topic Go down

Delays

Post by Ryanairflyer on Mon 17 May 2010 - 13:24

I was delayed more than 3 hrs on this flight due to french atc, we were sat on the tarmac all that time with nothing but a free water.
flight info-

From Liverpool (LPL) to Palma Mallorca (PMI)Free Online Check in
Tue, Feb 23 Flight FR 9592
Depart Liverpool (LPL) 16:05
Arrive Palma Mallorca (PMI) 19:35

ok I was reading this-

This notice contains important information about your rights established by European Regulation (EC) No. 261/2004 and applies to you if:
FLIGHT DELAY
If we reasonably expect your flight to be delayed for two hours or more beyond its scheduled time of departure in the case of flights of 1500km or less (but three hours in the case of all intra-EU flights of more than 1,500km and of all other flights operated by us between 1,500km and 3,500km), you are entitled to the rights set out below.
1. RIGHT TO COMPENSATION
If you are involuntarily denied boarding or your flight is cancelled or delayed more than 3 hours (provided an exception as specified above does not apply), you are entitled to receive the following amount from us:
(a) € 250 in respect of all flights of 1,500km or less; or
(b) € 400 in respect of all intra-EU flights of more than 1,500km, and for all other flights between 1,500km and 3,500km.
(c) €600 for all flights not falling under (a) or (b).
If we are able to offer you re-routing on an alternative flight and the arrival time of the re-routed flight does not exceed the scheduled arrival time of the flight booked:
(a) by two hours, in respect of all flights of 1,500km or less; or
(b) by three hours, in respect of all intra-EU flights of more than 1,500km, and for all other flights between 1,500km and 3,500km.
(c) by four hours, in respect of all flights not falling under (a) or (b),
The compensation set out above will be reduced by 50%.

now if anything (a) €250 seems could apply to me ..any views.
avatar
Ryanairflyer
FR Moderator
FR Moderator

Number of posts : 1323
Location : Manchester(EGCC)
Registration date : 2009-06-13

Back to top Go down

Re: Delays

Post by ruinair on Mon 17 May 2010 - 16:34

i think you are only entitled to some compensation in the event that Ryanair was at fault for the delay, rather than some other event being the cause eg if the delay is due to French ATC then this is an event outside of Ryanairs control and thus they would not pay you compensation .... this is what is on Ryanairs website : "Ryanair does not provide monetary compensation under Article 7 of EU Regulation 261/2004 for flights which are delayed or cancelled for reasons beyond Ryanair's control (extraordinary circumstances). "
http://www.ryanair.com/en/terms-and-conditions
avatar
ruinair
FR Lover
FR Lover

Number of posts : 347
Location : Ireland (nearest FR base DUB)
Registration date : 2008-01-14

Back to top Go down

View previous topic View next topic Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum