Help! Title Wrong on booking.

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Help! Title Wrong on booking.

Post by leanda on Fri 6 Aug 2010 - 12:33

Hi

I've made a stupid mistake this morning whilst booking 6 flights to Venice. I managed to select the wrong title from the drop down menu and one of our passengers is now a Mr rather than a Ms. Eeek!

I logged in and saw the £100 name change fee and decided to call Ryanair as it's not a name change it's just a mistake with the title. Ryanair customer services told me it's fine as the title isn't on the boarding pass, so there is no need to change. But I'm always skeptical about Ryanair.

Can anyone confirm that this is true and that there is no need to worry?

Many thanks
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Re: Help! Title Wrong on booking.

Post by MrHoyt on Fri 6 Aug 2010 - 12:44

no need to worry.
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Re: Help! Title Wrong on booking.

Post by leanda on Fri 6 Aug 2010 - 13:11

Hope you are right. I'm considering purchasing another flight at £40 just to be safe. It's the kind of thing that can ruin a holiday.

If we arrive at the airport and they are expecting a man to check in and be the passport holder. Then we are is a mess.

Is it worth another call to Ryanair trying to get them to change it?
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Re: Help! Title Wrong on booking.

Post by hazlina99 on Thu 14 Oct 2010 - 16:49

Hi leanda,

How the problem with the title..have you pass the gate. I also make the same mistake to my child..miss-master. At the the 'manage booking' will charge £200 for changing name..include title or just ignore it? I'm not doing the online-cheking yet.

Maybe somebody have this experince can share how to settle it....
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Re: Help! Title Wrong on booking.

Post by leanda on Sat 16 Oct 2010 - 10:18

Just a quick update. We traveled this week and had no problems getting through the gate. The title doesn't appear on the boarding pass.

Thanks.
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