Please help - Ryanair still owes me a refund!

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Please help - Ryanair still owes me a refund!

Post by Kandy55555 on Sat 6 Nov 2010 - 21:11

Hey,

For a while now I am in contact with Ryanair concerning a refund for a cancelled flight last summer. Ryanair has said they have transfered me the money but I have never received it, I have asked various times but they always tell me the same thing, they say they have transfered the money and case closed.

I am really disapointed and angry at Ryanair, it should be their responsibility to proof that I have received the money, instead they tell me that they have insructed a third party to send me the money and that it is not their fault if it hasn't arrived.

But that is not true, I have never received it.

Please, if somebody can tell me what I can do, I would really apreciate it.
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Re: Please help - Ryanair still owes me a refund!

Post by Kandy55555 on Sat 4 Dec 2010 - 20:06

Nobody? Are you here to just talk about the good things of Ryanair...to be honst, I don't see too many...:-(
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Re: Please help - Ryanair still owes me a refund!

Post by Ryanairflyer on Sun 5 Dec 2010 - 14:38

I would involve the account-bank/credit card company to where the monies were so called refunded, there will be a documented log regarding the any transaction.

Kontakt zu Ihrer Bank oder Kreditkartengesellschaft

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Re: Please help - Ryanair still owes me a refund!

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