Typed wrong surname

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Typed wrong surname

Post by confused1 on Wed 13 Apr 2011 - 21:47

When booking my flights this evening, i typed my name correctly but i ended up giving my boyfriend MY surname instead of his. I typed in his forename correctly, but i just got distracted, and a little excited at the thought of a holiday! Cant believe i gave him my surname, so now we both have the same surname! do u think ill be charged the €100 for a name change or will they be nice and understand that it was a mistake.... dont think i shud hold my breath! anyone had an experience like this, or similar???
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Re: Typed wrong surname

Post by HollandRyanair on Wed 13 Apr 2011 - 21:53

confused1 wrote:When booking my flights this evening, i typed my name correctly but i ended up giving my boyfriend MY surname instead of his. I typed in his forename correctly, but i just got distracted, and a little excited at the thought of a holiday! Cant believe i gave him my surname, so now we both have the same surname! do u think ill be charged the €100 for a name change or will they be nice and understand that it was a mistake.... dont think i shud hold my breath! anyone had an experience like this, or similar???

The only option you have is to call the Ryanair-callcenter tomorrow. Tell your story just the way you do here and I give you a good chance that they will change the surname for free. Heard quite some stories that the callcenter is flexible and leave the charge for what it is. Good luck! Smile
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Re: Typed wrong surname

Post by confused1 on Wed 13 Apr 2011 - 21:57

Thanks, am just so annoyed at myself, im so silly! Advice for others.... Always pay full attention when booking!

Thing is i usually do, but its just typical! Ill let you know how i get on tomorrow, hopefully Ryanair will be sound! Fingers crossed!
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