Misspelling name (1 letter) on the Boarding pass

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Misspelling name (1 letter) on the Boarding pass

Post by marioboc on Thu 25 Aug 2011 - 15:22

I was about to check in online but I have spotted that in my surname the last letter is missing.
For example: is BADOGLION whereas my right surname is BADOGLIONI
(I think I did not typed the last "i" when I booked online)

I have searched the internet and it seems that the policy of Ryanair about this sort of "GENUINE mistake" is to amend it for free if I call the Customer service (paying just the call cost).
Can I have some official answer? Please help me I have to fly very soon
Tx
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Re: Misspelling name (1 letter) on the Boarding pass

Post by EchoVictorOscar on Thu 25 Aug 2011 - 15:52

The only 'official' answer you'll get is if you contact the airline themselves - this is just a fan forum! But generally, people who make small mistakees like this have it changed free of charge.

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2 min and 46 sec. to solve my problem: CONGRATS RYANAIR

Post by marioboc on Thu 25 Aug 2011 - 19:27

GREAT! I have contacted the customer service and in 2:43 seconds I had my surname amended.
FANTASTIC.
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Re: Misspelling name (1 letter) on the Boarding pass

Post by kaf on Sun 28 Aug 2011 - 10:49

how did you contact customer service?
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Admin corrections

Post by David Pegg on Thu 1 Sep 2011 - 23:50

I've done a couple of spelling mistakes in my time and Ryanair have very kindly corrected it FOC.
Had a nasty experience with sleasyjet though. Inadvertently put the wrong date on drop down window. Phoned Easy jet immediately and ended up with a ú22 admin fee. Please get back on the Liverpool Belfast route Ryanair. Its abysmal without them
Dave
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Re: Misspelling name (1 letter) on the Boarding pass

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