Security Check

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Security Check

Post by Ryanairflyer on Thu 17 Nov 2011 - 18:50

I tried searching flights on the RYR home page but now a security check is needed..



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Re: Security Check

Post by atoutprix on Thu 17 Nov 2011 - 19:28

Tiresome ! Evil or Very Mad
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Re: Security Check

Post by symonsj on Thu 17 Nov 2011 - 19:59

Very bad idea! A pain in the ass Evil or Very Mad and you have to repeat it for every search, even when you just want to see the flights of next week.
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Re: Security Check

Post by Gruenmann on Fri 18 Nov 2011 - 9:07

the biggest problem is now, we can't find the flights via swoodoo Sad sad moment. as ryanair blocks my ip anyway it's a pain in the a*** to look for flights...
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Re: Security Check

Post by Ryanairflyer on Fri 18 Nov 2011 - 10:31

Ryanair's new security feature blocks agent sales

The new procedure, requires the customer to enter a unique code. Agents could still book flights manually, but taking large numbers of flights by screen-scraping would be impossible.
I did buy flights from 3rd party agents and for the very basic price as shown on the RYR homepage and without the need for a new Ryanair debit card, this may change now... Not one of the best moves by RYR (IMO) considering agents were selling quite a large % of flights.
Lets see how it pans out in the future.

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Re: Security Check

Post by EchoVictorOscar on Fri 18 Nov 2011 - 11:33

I just booked a flight with no new security feature present...?

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Re: Security Check

Post by Ryanairflyer on Fri 18 Nov 2011 - 14:26

neil2304 wrote:I just booked a flight with no new security feature present...?

Yes I have just tried the same ... no security required. Rolling Eyes

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Re: Security Check

Post by symonsj on Fri 18 Nov 2011 - 15:08

Yepp... it's gone Very Happy . Congratulations Ryanair!
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Re: Security Check

Post by Ryanairflyer on Fri 18 Nov 2011 - 16:47

will it be back we taking bets bounce

I think Ryanair monitor this site and saw it was a bad idea cheers anything to help... now send us some free tickets .

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Re: Security Check

Post by atoutprix on Mon 21 Nov 2011 - 12:21

A comment (reference just found on PPRuNe) :

http://www.travelweekly.co.uk/Articles/2011/11/21/38831/comment-what-now-for-ryanair-after-failed-attempt-to-cut-out-agents.html

Excerpt :

If Ryanair didn’t know how much it has the trade to thank for selling its seats it does now after last week's aborted attempt to block third parties booking on its website.
As Travel Weekly revealed on Friday the Irish lowcost carrier, without warning, included an additional security level to its booking process aimed at thwarting dynamic packaging agents who screen scrape.
If industry rumours are correct and commentators on our original story are right, Ryanair lost 80% of business in the short period that the verification measure was live.
No wonder it disappeared so quickly.


Of course, this is just the travel agents' point of view ...
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Re: Security Check

Post by Wouter on Mon 21 Nov 2011 - 15:53

Seems to be back again...

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security

Post by fisherman on Mon 21 Nov 2011 - 17:46

i have only had to put it in once and can check everyday on flights and it doesnt ask me for the security check again. tried at work and had to put the code in
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Re: Security Check

Post by Ryanairflyer on Mon 21 Nov 2011 - 18:41

Mad Very frustrating Mad

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Ryanair Website

Post by djfwells on Sun 27 Nov 2011 - 23:35

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Re: Security Check

Post by Rich00cap on Wed 30 Nov 2011 - 23:30

Very annoying. Takes away the ability to browse a multitude of flights and choose what one you want as entering a security word would become way too irritating. Why can't Ryanair allow regulars to join the site and log in with email and password ( like E****t) which would bypass the need to enter this ridiculous check each time?
One of your worst moves FR...
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Re: Security Check

Post by atoutprix on Thu 1 Dec 2011 - 10:29

I fully agree : very annoying indeed.
When searching for a flight or a connection, or different dates, you have to re-enter again every few moves.
It takes a lot more time.
Enough to take a distaste of the whole game !
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Re: Security Check

Post by atoutprix on Sat 10 Dec 2011 - 19:19


The CAPTCHA system has been slightly changed very recently - so that one can see 10 prices rather than just 4 before one has to re-enter the site via a new CAPTCHA code.
It's a bit easier to find the best price, but it's still a tiring process !
I guess they realized at Ryanair that many people were put off by that security check, which is really too much - and I am sure the number of bookings was down because of it.

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Re: Security Check

Post by 10kg on Wed 28 Dec 2011 - 1:52

Any sign of a change to security question policy? it's terrible in it's current format. Shorten it or dump it , please!!
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Re: Security Check

Post by 10kg on Fri 30 Dec 2011 - 0:04

10kg wrote:Any sign of a change to security question policy? it's terrible in it's current format. Shorten it or dump it , please!!

just found out elsewhere on site ( thanks to dohouch and others ) only need to type "wavy" characters in security question. Thats half the battle won !
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Re: Security Check

Post by yar on Fri 30 Dec 2011 - 21:46

Ryanair make more and more difficulties for the customers.I am already tired from it.
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Re: Security Check

Post by giffen6210 on Thu 5 Jan 2012 - 11:36

Ryanair have made me so angry regarding the security check, I have flown with them many times and loved to surf their site daily. Now I cant be bothered its so dam frustrating. Looks like I will have to go with Easyjet or Jet2.
Ryanair must have lost so much business because of this.
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Re: Security Check

Post by Ryanairflyer on Thu 5 Jan 2012 - 13:32

Yes this is unfortunately a move for the worse- alot of new customers may deter from booking due to the new system.
I myself have been put off.. but the cheap tickets make me persist.

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Re: Security Check

Post by RyanAdmin on Thu 5 Jan 2012 - 15:47

You can still search flights on http://www.momondo.com. This is the best search engine for flights. They have a contract with Ryanair, and I just tested it, and it works.
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Re: Security Check

Post by Wouter on Tue 28 Feb 2012 - 23:10

Captcha seems to be removed again!
Update: up and running again Sad

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Re: Security Check

Post by Ryanairflyer on Tue 13 Mar 2012 - 11:32

No security this morning - just like the good old days- checking flights easy, if only this would continue.

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Re: Security Check

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