Q - RESERVED SEATING - possible under MANAGE MY BOOKING ?

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Q - RESERVED SEATING - possible under MANAGE MY BOOKING ?

Post by jno on Wed 11 Jan 2012 - 22:24

I bought a flight In December when reserved seating was not available, only standard Priority Boarding.

I now wish to manage my booking and reserve a seat as I know this facility is available, especially as it is at the same price as priority boarding.

How can I reserve a specific seat using "Manage My Booking", is it even possible ?

Any help appreciated,

jno
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Re: Q - RESERVED SEATING - possible under MANAGE MY BOOKING ?

Post by jno on Thu 12 Jan 2012 - 14:36

I think I might be able to answer my own question here. I called customer services and spoke to an incomprehensible French woman attempting to speak English who told me ...

They can only do this over the phone but I will be charged 10 GBP for the reserved seating each way. This will be added on top of the fee I paid eachway for priority boarding already.

As reserved seating includes priority boarding I can request the the initial "priority boarding" part each way back but only by writing to Customer Services Department, who will refund me the money.

Sad
ANOTHER RYAN AIR CUSTOMER DISASTER!
Gordon Bennett - what a polava just to get a couple of quid back because yet again Ryan Air have no interest in helping out their customers.


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