check-in problem because of passport

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check-in problem because of passport

Post by 2osirum on Wed 4 Apr 2012 - 15:55

I have booked a return ticket back to the UK to renew my UK passport which runs out on the 18th. I fly on the 15th, back on the 20th, and my new passport will be issued on the 18th. I'm trying to check-in online (just for the outward ticket to the UK) but it won't let me do it saying the passport is not valid at the time of my arrival (I guess they are meaning the return part of the ticket when I fly back on the 20th?), but at the time I fly (on the 15th) my passport is still valid. Any suggestions on what to do?
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Re: check-in problem because of passport

Post by atoutprix on Wed 4 Apr 2012 - 16:32

Try check-in online only for the first flight; you'll do the second flight after you have renewed your passport.
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Re: check-in problem because of passport

Post by 2osirum on Wed 4 Apr 2012 - 16:40

Thanks for trying to help. That's my problem. It's not letting me check-in for the first flight.
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Re: check-in problem because of passport

Post by 2osirum on Wed 4 Apr 2012 - 16:59

Hi! My problem is resolved! I called Ryanair. They sent me an email with two different reference numbers for the two journeys, so I can check-in now! - just writing this incase anyone has a similar issue!
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