First and middle name on boarding pass but no surname

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First and middle name on boarding pass but no surname

Post by dearg on Fri 17 Aug 2012 - 19:48

My girl friend has only her first and middle name on her boarding pass (she put them both in on the "name" section when booking the flight), so it reads:

Her first name
Middle name

Would this cause much of a problem? We tried phoing up the customer service but they seem to be disinterested in the whole thing. Initially one guy told us to bring her birth certificate along with us, but it was in another country and we haven't gotten it yet. We're not sure if it'll arrive on time as we fly out next week (fingers crossed). We don't want to have to pay a big fine for trying to change a name that shouldn't really need to be changed.
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Re: First and middle name on boarding pass but no surname

Post by szikor on Fri 17 Aug 2012 - 21:20

I would be a little worried having a boarding pass w/o my surname, but IMHO it is very likely to be overlooked by the gate personnel. It is also a matter of where you flying from/to.
I don't see how a birth certificate could help her case... I wouldn't worry about getting it across borders, that's not gonna save her.
Fingers crossed, but I would suggest to have a backup plan if she is denied boarding.
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Re: First and middle name on boarding pass but no surname

Post by dearg on Fri 17 Aug 2012 - 22:08

We're flying from Glasgow to Beauvais. I'm not too worried either but she is and I'm trying to calm her concerns over this. I'll report back on Monday when the cheaper phone lines open up again. The back up plan is to get another plane ticket.
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Re: First and middle name on boarding pass but no surname

Post by atoutprix on Sat 18 Aug 2012 - 8:40

The guy at the boarding gate is not the one of the customer service and he might have another opinion !
If I were you, I would try to set it right before arriving at the boarding gate.
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Re: First and middle name on boarding pass but no surname

Post by mlohman on Tue 6 Nov 2012 - 16:29

Did everything work out? I'm having the same issue and I was wondering if there were any problems.
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Re: First and middle name on boarding pass but no surname

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