Booked only 2/3 of full name - will this cause a problem?

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Booked only 2/3 of full name - will this cause a problem?

Post by IB71 on Wed 16 Jan 2013 - 15:45

Hello

Yesterday, I booked a flight from Billund (Denmark) to Pisa for 4 adults. One of my future travel companions has got two surnames in his passport, but I have only booked him using his first name and the first of his two surnames (technically, perhaps, his middle name).

A "Name Change" at 110Euro seems absurd in this context (and is actually pricier than a new booking!), but we are quite worried that the missing surname will cause us boarding problems. I have tried to phone Ryanair, but the number does not seem to be correct??!

Any helpful suggestions out there?
Thanks in advance!

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Re: Booked only 2/3 of full name - will this cause a problem?

Post by Ryanairflyer on Wed 16 Jan 2013 - 18:17

First and last names are required (as seen in the passport), others in the past have phoned Ryanair and the error was changed without a fee, if i was in your situation i would phone Ryanair, knowing my luck boarding staff would notice the mistake which may complicate the trip.

Others on the site may be able to offer you other advice.

Regards

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Re: Booked only 2/3 of full name - will this cause a problem?

Post by IB71 on Mon 21 Jan 2013 - 11:35

Good advice, thank you very much! I phoned them - and for a 10£ fee they added the last surname. After a 10 minute mobile phone call from Denmark, however, I am slightly worried about my next phone bill...
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Re: Booked only 2/3 of full name - will this cause a problem?

Post by Ryanairflyer on Mon 21 Jan 2013 - 19:23

IB71 wrote:Good advice, thank you very much! I phoned them - and for a 10£ fee they added the last surname. After a 10 minute mobile phone call from Denmark, however, I am slightly worried about my next phone bill...

Some peace of mind - you know your flights are ok now.

Enjoy your trip.

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Re: Booked only 2/3 of full name - will this cause a problem?

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