Paid for wrong baggage

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Paid for wrong baggage

Post by donibrasko on Thu 14 Mar 2013 - 10:16

I made a mistake during my reservation,we fly 2 people and I want to change from 1 bag per person in one direction to one bag per person for return flight. Now we will fly 2 people only with bags for one way and for the return none of us have Baggage. I hope you understand my English.
Please advice what to do the i cant dial customer service phone (busy all the time)
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Re: Paid for wrong baggage

Post by Ryanairflyer on Thu 14 Mar 2013 - 15:19

You will need to contact Ryanair before you got o the airport... it is the best option to you... and they may adjust the problem free... may..

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Re: Paid for wrong baggage

Post by donibrasko on Thu 14 Mar 2013 - 15:22

Ok but how can i contact them, i try this phone number for international reservations + 44 871 246 0002 but it give me busy after the first tone. Can anyone give me any other phone number? I live in Bulgaria and there is no ryanair office here
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Re: Paid for wrong baggage

Post by Ryanairflyer on Thu 14 Mar 2013 - 18:00

Apart from the telephone number you have the only other option is Manage my booking... Ryanair telephone lines can be very busy at times.. unfortunately holding until you are connnected can be time consuming.

Manage my booking>>

https://www.bookryanair.com/SkySales/Booking.aspx?culture=en-gb&lc=en-gb#ManageBooking

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Re: Paid for wrong baggage

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