Punctuation/Spelling error on flight voucher...

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Punctuation/Spelling error on flight voucher...

Post by jessicamcelvaney on Fri 12 Apr 2013 - 0:17

Hi all,
I have just (literally about 30 minutes ago!!) booked a holiday through OnTheBeach and went to log straight in to print all flight/hotel vouchers ect.

After 20 mins of struggling to log in I noticed the booking agent have added a space into my surname! My surname is "McElvaney" - I am very anal about making sure details are right for flights, and even got my boyfriend to triple check! They have booked this under "Mc Elvaney" - Is this going to cause me problems?

I'm guessing the computer system has automatically added a space in my surname because of the capitalization of the E.
After I logged in I went to the flight details in the "manage my booking" section and thought I could just amend the name there.. I did so, and it took me to a page asking me to verify card details for £170 payment! HA!

Ive read on a few forums that missing spaces in double barrel surnames is quite common and not a big problem, but now read much in the way of how this will go down at the airport? After all, my name is spelt correctly. Its more just a punctuation error!

Thanks in advance!
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Re: Punctuation/Spelling error on flight voucher...

Post by Ryanairflyer on Fri 12 Apr 2013 - 12:40

Hi and welcome...
I do not see any problem with the gap in the name - The name shown is spelt correctly (Boarding staff would have a problem if it was spelt incorrectly) if you are concerned about this matter contact your booking agent, ask them to deal with the problem... if there is one... and if for any reason a charge is to be charged then the agent should foot the bill.

I doubt you will face any problems with the way your surname is typed.

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Re: Punctuation/Spelling error on flight voucher...

Post by Ryanairflyer on Fri 12 Apr 2013 - 15:19

jessicamcelvaney PM Sent...

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 Ryanair Ontime-All The Time- Now Boarding Go To Gate  
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Re: Punctuation/Spelling error on flight voucher...

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