Online check in error

View previous topic View next topic Go down

Online check in error

Post by MrMoisture on Tue 25 Jun 2013 - 19:36

Hi, hoping someone can help or better still someone from Ryanair sees this.

Trying to check in online and print my boarding pass. When I booked last week I selected a seat and 1 bag to check in.

When I login now I am presented again with the option of insurance, which I declined on booking as I'm already covered. However whether I select 'Travel without insure' or anything else my check in baggage is removed from the overall price and my list of charges.

Further down it says No. of bags 1, if I try to change it it gives me the option of no more baggage or an extra bag. 

In short I'm directed to take an extra bag or none. As i'm travelling with luggage with a different firm on the way out I can hardly not come back with it. Any info appreciated. Using the contact number is obviously not an option.
avatar
MrMoisture
FR Starter
FR Starter

Number of posts : 1
Location : UK
Registration date : 2013-06-25

Back to top Go down

Re: Online check in error

Post by Ryanairflyer on Tue 25 Jun 2013 - 23:56

I booked a flight yesterday and did not meet the same problem. you can fly one way with a bag or not, it does not matter and not selecting travel insurance will not or should not affect baggage in anyway... as your original booking would have confirmed, maybe the web had a melt down.. I would suggest you try  again.. and if this re- occurs contact Ryanair..  Again maybe a web problem at that time.

_________________
____________________________
Cheap Flight Hopper
  Ryanair The Low Cost Airline      

Aeronautics was neither an industry nor a science. It was a miracle
 Ryanair Ontime-All The Time- Now Boarding Go To Gate  
https://www.facebook.com/TheDeadXiii
avatar
Ryanairflyer
FR Moderator
FR Moderator

Number of posts : 1323
Location : Manchester(EGCC)
Registration date : 2009-06-13

Back to top Go down

View previous topic View next topic Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum