how to "enter the required Travel Document Details"

View previous topic View next topic Go down

how to "enter the required Travel Document Details"

Post by charlie33 on Thu 5 Dec 2013 - 15:49

I am flying Ryanair for the 1st time and try to check-in online. However at a certain moment a page says "Enter the required Travel Document details for each passengers checking in" But there is no place/way to fill that in. During a chat from a customer service guy showing up on the web page, he advised to try with IE instead of Chrome. But that made no difference. Does anybody have a clue what to do ?
Thanks in advance
avatar
charlie33
FR Starter
FR Starter

Number of posts : 1
Location : belgium
Registration date : 2013-12-05

Back to top Go down

Re: how to "enter the required Travel Document Details"

Post by atoutprix on Thu 5 Dec 2013 - 20:32

I have just made a check-in for my next flights.
When you click on the small square on the right side of the passenger name, there appear the spaces to be filled in with the nationality, passport number and validity, and so on.
But you have first to click in front of the passenger(s) name(s).
I hope this is the answer to your problem ?
avatar
atoutprix
FR Moderator
FR Moderator

Number of posts : 2389
Location : Brussels, Belgium (nearest FR base : BRU)
Registration date : 2007-12-13

Back to top Go down

View previous topic View next topic Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum