Ryanair launches mobile boarding passes

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Ryanair launches mobile boarding passes

Post by Ryanairflyer on Mon 14 Jul 2014 - 14:05

Ryanair launches mobile boarding passes
Ryanair’s new mobile app, which allows passengers to download a boarding pass straight to their smartphone, has been launched.


The move is part of the low-cost airline’s on-going efforts to upgrade its digital offering, and improve its image. Passengers will still be able to print out their boarding passes before they arrive but no concessions will be made to those who rely on using their mobiles only to find they have run out of battery – they will be charged a £15 fee to have a pass printed out at the airport.


Ryanair was also vague about how it will warn passengers if the airport they are departing from does not offer mobile check-in services (which is the case for nearly 10 per cent of those it flies to). A spokesman said the airports will be listed on its website, and suggested that passengers might be “emailed” at some stage in the booking process. The boarding passes will be accessible offline, and a single phone can carry the boarding passes of everyone on the same booking.


The new app, which went live on Friday but was not officially launched until today, is essentially a streamlined version of the website, and lets travellers search for and purchase flights, as well as manage their baggage allowance, seat selection and check in for their flight. Other features, including hotel and car hire sales, are also available.


Passengers will still be required to check in up to one week (and no less than four hours) before their scheduled departure.


Kenny Jacobs, Ryanair’s Chief Marketing Officer, said the app would give Ryanair passengers an easier way to book, but urged mobile phone manufacturers to improve the battery life of their products "so you’re not stuck at the airport with a dead phone with your boarding pass on it".


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Re: Ryanair launches mobile boarding passes

Post by bateryan on Mon 14 Jul 2014 - 20:59

Specifications of this app sound wonderful, especially multiple boarding tickets offline available...

But after installing this new app from the Google play store not so enthuiastic anymore. It just doesn't work (on my tablet anyway). Suggestion for anybody from Ryanair who follows this forum: check the comments in the appstore, take a deep breath and start working on improving this app.
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Re: Ryanair launches mobile boarding passes

Post by bateryan on Mon 14 Jul 2014 - 21:00

Specifications of this app sound wonderful, especially multiple boarding tickets offline available...

But after installing this new app from the Google play store not so enthuiastic anymore. It just doesn't work (on my tablet anyway). Suggestion for anybody from Ryanair who follows this forum: check the comments in the appstore, take a deep breath and start working on improving this app.
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Re: Ryanair launches mobile boarding passes

Post by bateryan on Tue 15 Jul 2014 - 14:00

Second reaction: It works but the navigation is quite difficult to fathom.
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