Surname on booking wrong by one letter

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Surname on booking wrong by one letter

Post by jeffvm on Mon 18 May 2009 - 16:09

I booked a Ryanair flight for a boy travelling with his mother WRO-STN and STN-WRO, and one letter of the boy's surname is spelled wrong on the booking. It's a matter of spelling a Polish name ending as -ska while as a male it should be -ski (the mother has the same name ending -ska).
Is this a problem when they compare booking to passport at check-in? Should I spend 90 euros on a name change?

jeffvm
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Re: Surname on booking wrong by one letter

Post by amnesia on Mon 18 May 2009 - 16:48

Hello on this forum my friend. As it was your first post here I'd like to recomend you to read few topics or use search function. It was several time written here, but I write it once more :-)
Just call the call service and explain it to them. As it is only ska/ski difference it's not a big problem. If it was something like a Kowalski/Nowak (two most popular polish surnames) they will ask you for change fee (€100 if I'm correct now).
Optionally if they live somewhere near the airport, they may try to go to ryanair desk and ask to change the surname. I can't tell you if staff is able to do it there but it may be cheaper than waiting and explaining on international call Wink
Hope everything will be ok Smile

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Re: Surname on booking wrong by one letter

Post by RyanairGrad on Mon 18 May 2009 - 18:38

http://www.ryanairfanclub.com/news.html
Regards

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Re: Surname on booking wrong by one letter

Post by don_salvatore87 on Mon 18 May 2009 - 19:06

Minor problem, just contact the call center or the airport ticket desk.

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Re: Surname on booking wrong by one letter

Post by jeffvm on Mon 18 May 2009 - 19:18

Thanks, all.

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